Businesses, Volume 3, Issue 4 (December 2023) – 6 articles

As is widely known, the COVID-19 pandemic has affected tourism and related activities globally. Due to the restrictive measures implemented for gatherings and movements in order to limit the spread of the virus, conferences and conference tourism received a strong shock since the majority of them were canceled or postponed. At the end of the first quarter year, many countries, like Greece, started organizing digital and hybrid conferences. Therefore, there was a reset in the conference industry as the time when travel was limited allowed the organizers, as well as others involved, to work remotely. The present study aims to investigate the effects of the COVID-19 pandemic on conference tourism and, more specifically, how hotels and their conference facilities were affected. In addition, the pursuit of potential opportunities through the ‘New technologies’ adopted, as well as the shaping of the industry in the post-COVID-19 era, are studied. This is achieved through a qualitative methodology using semi-structured interviews with 27 executives of hotels that offer conference facilities in Athens, Thessaloniki, Heraklion and Rhodes in order to examine whether this specific sector has adapted to the new reality. The analysis of data in this form of research revealed that the pandemic had benefited conferences to some extent, but only under certain circumstances. Full article

Quantum computing is emerging as a groundbreaking force, promising to redefine the boundaries of technology and business. This paper provides an in-depth examination of the quantum realm, beginning with its fundamental principles and extending to its implications for today’s industries. We discuss how quantum algorithms threaten existing cryptographic measures while also uncovering vast opportunities in sectors like finance, healthcare, and logistics. The narrative then shifts to the evolution of new business models, exemplified by Quantum-as-a-Service (QaaS) and enhanced AI capabilities. Alongside the myriad opportunities, we address the challenges and ethical concerns surrounding the swift rise of quantum technologies. By emphasizing the importance of collaborative efforts among businesses, policymakers, and technologists, the article advocates for a balanced and responsible approach to quantum adoption. Through this analytical lens, the article paints a comprehensive picture of the impending quantum era, presenting both its transformative potential and the complexities it brings to our interconnected world. Full article

The purpose of this research was to assess the effects of entrepreneurship leadership on youth’s entrepreneurial intentions in Gauteng province, South Africa. To test this relationship and attempt to answer the research question, “To what extent does entrepreneurship leadership influence youth entrepreneurial intentions post-COVID-19?” a conceptual model supported by the theory of Planned Behaviour was adopted. Data were collected from 825 youths in Gauteng province, South Africa, through a self-administered questionnaire. The Likert scale was applied to the questionnaire. Entrepreneurship leadership was observed to directly relate to attitude towards entrepreneurship and perceived environmental support and entrepreneurial intentions and entrepreneurial action. Furthermore, the results provide evidence that the three antecedents of entrepreneurial intention: attitude towards entrepreneurship, perceived entrepreneurial abilities and perceived COVID-19 environment influence entrepreneurial intention. Participation in entrepreneurship leadership was observed to positively influence youth intentions to become entrepreneurs. Furthermore, policymakers are encouraged to ensure the implementation of regulations that are conducive to business operations and stimulate youth participation in entrepreneurial activities. The obtained results suggest that attitude towards entrepreneurship and perceived environmental support are observed to completely and partially mediate (respectively) the relationship between three independent variables (entrepreneurship leadership, perceived post-COVID-19 environment and entrepreneurship education) and entrepreneurship intention. Leadership in entrepreneurship is crucial as it creates direction for the business in the post-COVID-19 era. This study attempts to address the gap in the literature concerning the effects of entrepreneurial factors on entrepreneurial intentions through the use of Ajzen’s Theory of Planned Behaviour. Full article

Digital transformation plays a significant role in modernizing and improving the efficiency of ports around the world. However, digitalization also brings a set of challenges that ports must face. They have to respond to several unique challenges because of the complexity of their operations and the varying demands of stakeholders. This study seeks to identify and summarize the challenges of digital transformation processes in ports. For this purpose, the World Ports Sustainability Program database was used. The findings revealed 74 digitalization initiatives carried out by ports, which makes it possible to recognize 7 dimensions and 32 sub-dimensions of challenges to the digital transformation process. Among the identified dimensions are port infrastructure, the interconnection between various systems, the port organization model, regulation, security and privacy, market evolution, and the establishment of partnerships to implement these projects. The results of this study are relevant to mitigate the risks of the digitalization process in ports and respond to market needs that demand greater transparency and visibility of their operations. Full article

Ethereum is being utilized in various ways, including smart contracts and payments. Research in cryptocurrency payments has either been general, about all cryptocurrencies or focused primarily on Bitcoin. Despite some similarities with Bitcoin, Ethereum is a different technology with different governance and support. This research focuses on payments with the Ethereum token, Ether, and puts forward a model of trust in Ethereum payments. Survey data analyzed using structural equation modeling supports the model. Firstly, the model has three variables from the person’s individual characteristics: The user’s predisposition to using innovations in (a) finance and (b) technology, influence (c) their predisposition to trust in this payment process. There are then five variables from the context: (d) Adoption and reputation, (e) stable value and low transaction fees, (f) effective regulation, (g) trust in the payment intermediaries, and (h) trust in the seller. The personal and contextual factors together influence (i) trust in the Ethereum payment process, and this leads to (j) making a payment with Ethereum. Full article

Over the years, Sri Lanka achieved excellent scores in health indicators relative to the national expenditure on health. However, due to several challenging situations such as the 2019 Easter bombings, COVID-19 pandemic and economic crisis, there was a depletion of the GDP as well as rising inflation. This created a humanitarian crisis for all socioeconomic groups. Among them, the health sector was widely affected, including healthcare providers and healthcare recipients. The objective of this study was to elaborate on the challenges faced in dental care delivery by private general dental practitioners and the impact on dental education for undergraduate and postgraduate dental students during the economic crisis. A descriptive cross-sectional survey-based questionnaire (n = 28) was conducted and assessed among the dental surgeons of various districts in Sri Lanka. An interviewer-based questionnaire was carried out via telephone conversation by the principal investigator of dental surgeons for those who managed and owned the respective dental clinic. Data from the computed questionnaires were analyzed using the SPSS Statistical Software Package (SPSS, Version 21). Descriptive statistics were expressed as frequency distributions and percentages. Based on the results, a significant decrease was observed in the number of patients requesting restorative dental procedures including implant crowns (36.29%), implant over dentures (35.63%), crowns (39.03%), bridges (49.12%), amalgam restorations (47.38%), composite restorations (42.11%) and dentures (49.69%). In surgical dental treatment, the extractions and surgical removal of teeth were reduced by 2.11% and 43.71%, respectively. The availability of dental materials such as light care composite (LCC) bonding, silver amalgam, impression materials and surgical consumables was reduced in the post-economic crisis situation compared to the pre-economic crisis status. Furthermore, dental laboratory charges per item, fees per procedure, salaries to support staff, utility bills including electricity and water, payments to government bodies, travelling costs to the clinic (for the doctor) and other expenses have increased in the post-economic period. Full article