Knowledge

Process mining organizatioQn (PMO) is an innovative approach based on artificial intelligence (AI) decision making suitable for designing healthcare processes for human resource (HR) organizations. The proposed work suggests some examples of PMO-based Business Process Modeling and Notation (BPMN) workflows by highlighting the advances in HR management and in risk decrease according to healthcare scenarios. Specifically proposed are different examples of “TO BE” process pipelines related to an upgrade of the organizational healthcare framework, including digital technologies and telemedicine. Important elements are provided to formulate HR management guidelines supporting PMO design. The proposed BPMN workflows are the result of different consulting actions in healthcare institutions based on the preliminary mapping of “AS IS” processes highlighting bottlenecks and needs in HR organization. A pilot experimental dataset is used to show how it is possible to apply AI algorithms providing organization corrective actions. The paper is mainly focused on discussing some validated BPMN models managing HR in the healthcare sector. The methodology is based on the application of the BPMN approach to deploy human resource organizational processes. The results show AI data-driven workflows adopted in healthcare and examples of AI fuzzy c-means outputs addressing organizational actions. Full article

Past research on knowledge has differentiated between dimensions (e.g., amount, accuracy, specificity, coherence) of knowledge. This paper introduces a novel dimension of knowledge, the Motivational Utility of Knowledge (MUK), that is based on fundamental human needs (e.g., physical safety, affiliation, actualization, reproduction). Adults in the United States (N = 190) were recruited from an online survey platform and paid for participation. Participants read a set of four texts arguing different views of houselessness and were administered a comprehension test after each text. Participants were asked about their conceptions of houselessness before and after reading. Finally, they were given the MUK scale, a demographics questionnaire, including questions about their personal experience with houselessness, and were administered a general prior knowledge test and a vocabulary knowledge test. We examined MUK, the factor structure of the scale and the relationship between MUK and other measures of knowledge. The analyses showed that the subscales of MUK loaded onto a single factor—an overall value of houselessness knowledge. In addition, we found that MUK was correlated with conceptions of houselessness and comprehension of texts on houselessness, indicating that the scale was valid. Overall, the findings demonstrate that MUK is an important dimension of knowledge to consider in learning tasks. Full article

Crowdsourcing offers on-demand access to large numbers of human workers to implement new forms of human–computer collaborative functionalities that can be seamlessly integrated into advanced software and algorithms. However, crowdsourcing tasks are primarily undertaken by urban rather than rural workers. To enable the development of skilled rural employment, this research aims to assess rural crowdsourcing workers’ spatial reasoning and creative abilities and their abilities to solve irregular strip packing problems associated with the manufacture of sheet materials. The study conducted experiments and data collection with 140 rural Business Processing Outsourcing (BPO) workers located in six states of India. The statistical analyses of the data collected from seven rural BPO firms (140 rural workers) reveal that rural workers can achieve a 2D packing efficiency that is up to 8% higher than that of commercial algorithm outcomes. The results suggest that rural crowdsourcing can lead to effective job creation, skill development, and, for a modest cost, it can support industries that employ CAD/CAM systems to generate geometric data for common manufacturing processes. Full article

The global surge in urbanization and population growth has led to a significant increase in municipal solid waste generation, posing a considerable challenge in identifying suitable landfill sites. This study proposes a novel framework that enhances landfill site monitoring and assessment by combining GIS-based hierarchical analytical processes with a fuzzy inference system (FIS). The study employs a systematic approach involving phases such as feature selection, spatial analysis, criteria weighting, FIS building, and a case study conducted in São Paulo State, Brazil. The proposed framework effectively assesses landfill suitability and offers practical recommendations for landfill management and future site selection. This framework provides actionable recommendations for landfill monitoring and assessment, supporting landfill management while minimizing environmental and social impacts. It offers a comprehensive approach to landfill assessment, enhancing the sustainability of waste management practices. Further research can improve the proposed framework by refining feature selection and incorporating real-time data for continuous monitoring. Additionally, exploring the integration of emerging technologies, such as remote sensing and artificial intelligence, can further enhance landfill site monitoring and assessment. Full article

This paper describes the processes of embedding Sustainability Justice in secondary education curricula for economic courses in Greece applying the DeCoRe plus methodology and participatory action research. These processes resulted in a reconstructed curriculum that was implemented by nine teachers teaching courses in economics. Sustainability justice emphasizes the ethics and praxis of education for sustainability and requires an understanding of the curriculum as a process and praxis and teaching as an ethical and political praxis. The implementation of the diagnostic evaluation of DeCoRe plus showed that economics teachers in Greece select more behavioral than constructive-emancipatory teaching approaches. On the other hand, the implementation of the reconstructed curriculum units in their courses using the DeCoRe plus methodology revealed a shift from instructive to constructivist and emancipatory teaching and learning approaches. Teachers by the great majority declared the political and ethical perspective of teaching and seeing curriculum as a living text that can always be under the process of deconstruction, construction, and reconstruction. Full article

Over the years, various software quality measurement models have been proposed and used in academia and the software industry to assess the quality of produced code and to obtain guidelines for its improvement. In this article, we describe the design and functionality of SQMetrics, a tool for calculating object-oriented quality metrics for projects written in Java. SQMetrics provides the convenience of measuring small code, mainly covering academic or research needs. In this context, the application can be used by students of software engineering courses to make measurements and comparisons in their projects and gradually increase their quality by improving the calculated metrics. Teachers, on the other hand, can use SQMetrics to evaluate students’ Java projects and grade them in proportion to their quality. The contribution of the proposed tool is three-fold, as it has been: (a) tested for its completeness and functionality by comparing it with widely known similar tools, (b) evaluated for its usability and value as a learning aid by students, and (c) statistically tested for its value as a teachers’ aid assisting in the evaluation of student projects. Our findings verify SQMetrics’ effectiveness in helping software engineering students learn critical concepts and improve the quality of their code, as well as in helping teachers assess the quality of students’ Java projects and make more informed grading decisions. Full article

The term “metaverse” came to the fore in 2021 when Facebook rebranded its corporate identity to Meta and signalled its intention to invest at least USD 10 billion in developing the concepts and related products that year. However, there is still little consensus in defining what constitutes the metaverse, although there is a widespread, though not universal, agreement that it will bring a wide range of benefits across society. More specifically, the advent and continuing evolution of the metaverse has strategic and operational implications for, and impacts on, industry and business at large. Adopting an inductive, interpretivist approach, this exploratory research article presents case examples of the guidance on the responsible development of the metaverse provided by two IT business services companies. This article identifies the major risks and responsibilities associated with the metaverse and assesses how companies might address these responsibilities. Very little research has been published in this area, and this article attempts to make a small contribution to filling this gap in the literature. This article finds that these responsibilities are largely in line with those currently associated with corporate digital responsibility, and concludes that the strategic impact and extent of regulatory change will depend on the nature of the metaverse that materialises in the forthcoming decade. Full article

Cooperation is an important aspect of open innovation (OI) facilitated by information and communication technology (ICT). Cooperation may have two distinct forms, namely dialectic or dialogic, and it has already been argued that dialogic cooperation is more appropriate for knowledge creation and innovation. In this paper, we test the hypothesis that the choice of the form of cooperation by an organisation, and its implementation in an OI-enabling Information System, are contingent to the organisation’s strategic orientation and competitive and innovation strategies, and it is mediated by the past experience of its OI initiative managers. We also examined, for the first time, which are the antecedents of the adoption of dialogic (and indirectly, dialectic) cooperation in OI initiatives. The empirical research carried out in a sample of senior managers of different sectors in Greece suggests that companies that have extrospective strategic orientations and that adopt differentiation/innovation strategies are more likely to implement dialogic cooperation in their OI endeavors, thus increasing their knowledge creation potential. This choice is further supported by managers who have participated in other organisations’ OI initiatives in the past. Full article

The GPA is a universally recognised and utilised metric of academic performance that is considered to also measure a student’s potential for academic performance in the future. In this short communication we examine to what extent the GPA of the first grade of high school predicts performance in the later grades of high school, either generally (as classified in an excellent student, strong student, weak student, or very weak student) or more accurately (as indicated by the exact GPA in the next grade). We also put to the test the widely held notion that it might be best if core courses such as language and mathematics contributed more to the calculation of the GPA compared to secondary courses such as physical education or music. Our findings confirm the predictive properties of the GPA but strongly rebut the notion that a weighted GPA might achieve a better reflection of students’ potential. The study is based on the academic records of every student in Greece that progressed from the first to third grade of high school in the 2016–2019 period. This dataset contains records of more than 85,000 students, making it one of the most extensive studies ever conducted on the topic of the properties of the GPA. Full article

The public release of ChatGPT, a generative artificial intelligence language model, caused wide-spread public interest in its abilities but also concern about the implications of the application on academia, depending on whether it was deemed benevolent (e.g., supporting analysis and simplification of tasks) or malevolent (e.g., assignment writing and academic misconduct). While ChatGPT has been shown to provide answers of sufficient quality to pass some university exams, its capacity to write essays that require an exploration of value concepts is unknown. This paper presents the results of a study where ChatGPT-4 (released May 2023) was tasked with writing a 1500-word essay to discuss the nature of values used in the assessment of cultural heritage significance. Based on an analysis of 36 iterations, ChatGPT wrote essays of limited length with about 50% of the stipulated word count being primarily descriptive and without any depth or complexity. The concepts, which are often flawed and suffer from inverted logic, are presented in an arbitrary sequence with limited coherence and without any defined line of argument. Given that it is a generative language model, ChatGPT often splits concepts and uses one or more words to develop tangential arguments. While ChatGPT provides references as tasked, many are fictitious, albeit with plausible authors and titles. At present, ChatGPT has the ability to critique its own work but seems unable to incorporate that critique in a meaningful way to improve a previous draft. Setting aside conceptual flaws such as inverted logic, several of the essays could possibly pass as a junior high school assignment but fall short of what would be expected in senior school, let alone at a college or university level. Full article

“Knowledge transfer” is achieved through sharing or disseminating knowledge, and providing inputs to problem solving; it is commonly associated with attending a series of classroom lectures and maintaining students’ engagement with the taught subject. This paper examines how a specific radio frequency identification (RFID) based information system (IS) solution could be utilized to help monitor and increase engagement of university students during lecturing activities. This IS solution relies on student attendance as the main method to measure their engagement. Initially, the main stakeholders were identified: students, lecturers, administration team and the Student Loans Company (source of funding). A value proposition canvas was subsequently created, and potential system requirements were identified. A design of the proposed RFID based system was created based on these requirements and then compared with a real-life (already existing) system at Henley Business School. By comparing these two systems, the authors determined related benefits/drawbacks of the proposed system in monitoring student engagement. Potential benefits consisted of allowing all parties to easily capture attendance (with very minimal involvement of the university’s staff) and increased efficiency in analyzing student attendance data. Its main limitation was inaccurately capturing the exact time a student leaves a session. Building a working prototype for detailed evaluation and further fine-tuning/improvements must be part of future work. Full article

Lifelong learning is crucial for equipping the workforce to navigate a volatile, uncertain, complex, and ambiguous (VUCA) world. Despite its importance, resistance to enrolling in lifelong learning courses persists. This exploratory study examines the exposure to and engagement with government-sponsored courses among two distinct groups: individuals who opt for these courses and those who select alternative courses. We employed comparative statistical analysis to identify the primary factors influencing course awareness and selection. Our findings underscore the enduring influence of traditional media in promoting course awareness. Additionally, personal interest and availability of subsidies emerged as significant determinants of course selection. Based on these insights, we propose policy recommendations to enhance the effectiveness of these courses. This empirical study contributes to the understanding of the dynamics of lifelong learning in Singapore, providing valuable insights for policy and practice. Full article

Purpose—The purpose of this study is to investigate the impact of spiritual leadership on knowledge-hiding behavior in agriculture research institutes of Khyber Pakhtunkhwa, Pakistan. The study aims to analyze theoretical and empirical evidence regarding the mediation pathway, specifically professional commitment, in order to clarify the significant association between spiritual leadership and subordinates’ knowledge-hiding behavior. Design/methodology—This survey-based study used cross-sectional data and a five-point Likert scale to investigate the given hypotheses. In order to address the primacy effect and mitigate any potential for common method bias, data were collected at two distinct time points, with a four-week interval between them. Smart PLS4 was used to assess a sample of 298 complete and valid responses for hypothesis testing. Findings—The results show that spiritual leadership has a negative impact on employees’ knowledge-hiding behavior. Additionally, this relationship is mediated by professional commitment. Originality/value—First, in contrast to the majority of previous studies, which focused on the factors influencing knowledge sharing, the present study investigates the influence of spiritual leadership on employees’ knowledge-hiding behaviors, which are two contrasting concepts. Secondly, the study empirically examined the mediation effect of professional commitment. These three variables have not previously been studied together. Full article

Backtesting represents a set of techniques that aim to evaluate trading strategies on historical data in order to verify their effectiveness before applying them to a market in real time. This requires processing large amounts of data from different periods and applying different simulation techniques to them. In general, these types of tools are not very popular for reasons such as the amount of data that must be evaluated and maintained, the computational resources that are required, and the need to have a deep conceptual understanding of these techniques in order to use them. This article presents a web application that implements a set of backtesting functionalities that allow evaluating different trading strategies, managing portfolios, representing the results of simulations, and optimizing a stock portfolio, all from an intuitive and visual interface that makes these techniques accessible to new investors in this field. Full article

The main objective of environmental education is to promote pro-environmental behaviors; increasing knowledge and understanding are the first steps. Active learning plays a crucial role in increasing engagement levels and achieving positive behavioral development. We aimed to evaluate the effectiveness of a wildlife-friendly farming curriculum, including active learning, presented to 223 students aged 13–15 years from ten middle schools in Garut Regency, Indonesia, from June to September 2019. Using pre- and post-questionnaires, we found that knowledge retention and understanding increased if students completed an exercise that involved an active discussion with parents and if the class was engaged (monitored via WhatsApp groups) in an active learning experiment. Key concepts regarding wildlife-friendly farming, such as mutual benefits for wildlife and humans, the provision of ecosystem services by animals, and the use of organic farming, were more frequent if students discussed the program with parents or if they were engaged during the experiment. We found evidence that student engagement via active learning increased knowledge retention and understanding of wildlife-friendly farming. Similar approaches should be used to promote wildlife-friendly farming approaches from even younger ages and should be tested with other projects aimed at producing pro-environmental behaviors. Full article

The successful implementation of infrastructure projects through public–private partnerships (PPPs) significantly relies on a well-designed procurement scheme; however, there is currently no established systematic decision-making model to identify the most optimal one. This paper explores the factors affecting the selection of public–private partnership schemes in infrastructure projects, with a particular focus on the differences between developed and emerging economies. The study opted for a comprehensive literature review and open-ended interviews to validate 25 critical factors affecting the optimum selection of PPP procurement for infrastructure projects. Then, a questionnaire survey was adopted to evaluate the selected factors and empirically examine the differences and commonalities between developed and emerging economies. The results highlighted the “financial attraction of projects to investors” and “financial viability based on the net present value and risk-adjusted present value” as the two most important factors. While the importance of most selection factors was agreed upon, nine selection factors were ranked unanimously higher for developed economies than for emerging economies. The findings of this study will aid in comprehending the factors that impact the choice of PPP schemes and provide insights for policymakers and project managers in both developed and emerging economies. These factors serve as inputs in developing a decision-making framework that aids both public and private stakeholders in selecting the most appropriate PPP procurement schemes for infrastructure projects. Full article

This study proposes some rules for performing a function-oriented search (providing function and object) to extract technical systems from patents, using syntax and dependency patterns to analyse multiple sentences. Unlike the most common inter-sentence analysis methods, the proposed method does not use context information or distance to link the elements of several sentences, but generic terms from patent ontology. The content provided by the rules was entirely derived from a statistical analysis of many patents from different domains, in order to provide a general validity for the rules. The application of the method in two case studies, related to metal cutting and manure processing, highlighted its main advantages. Its degree of automation is such that the expert is almost exclusively excluded, except in the definition of the function on which to build the document pool. The precision and the recall of the results during the tests exceeded 90%. The current limitation concerns the manual control of some results, about 25%, which derive from an additional set of dependency patterns that are difficult to automate and deserve further investigation. The technical systems are many more in number and are more detailed with regard to structural aspects than those obtainable by analysing only single sentences and/or syntax. Full article

The remedial teaching policy is a flagship education policy of the Greek Ministry of Education that aims to create a school of equal opportunities by providing additional support to students from disadvantaged social backgrounds. In this work we utilised a data set provided by the Ministry of Education, followed a black box approach and built on previous results in order to achieve the first ever evaluation, based on data, of the remedial teaching policy. Our findings indicate that remedial teaching is very effective in supporting very weak students, helping 70% of them achieve better academic performance and one out of three of them to sustain this enhanced academic performance in the future, long after they have stopped receiving remedial teaching. On the other hand, and contrary to what is widely believed, our results show that remedial teaching has the opposite impact to what it was designed for, as it is primarily the privileged students that receive the benefits. Consequently, in the way it is currently implemented, remedial teaching widens the gap between privileged and disadvantaged students rather than reduces it. The implications of the work are wide and far reaching, including the establishment of the need to revisit the way remedial teaching is implemented, the highlighting of the value in the data gathered by the Ministry of Education and the proof that individual educational policies can be objectively assessed despite being part of a complex system in which multiple education policies are implemented concurrently. Full article

This article discusses the importance of open-ended problems in mathematics education. The traditional approach to teaching mathematics focuses on the repetitive practice of well-defined problems with a clear solution, leaving little room for students to develop critical thinking and problem-solving skills. Open-ended problems, on the other hand, open-ended problems require students to apply their knowledge creatively and flexibly, often with multiple solutions. We herein present a case study of a high school mathematics class that incorporated open-ended problems into its curriculum. The students were given challenging problems requiring them to think beyond what they had learned in class and develop their problem-solving methods. The study results showed that students exposed to open-ended problems significantly improved their problem-solving abilities and ability to communicate and collaborate with their peers. The article also highlights the benefits of open-ended problems in preparing students for real-world situations. By encouraging students to develop their problem-solving strategies, they are better equipped to face the unpredictable challenges of the future. Additionally, open-ended problems promote a growth mindset and a love for learning, as students are encouraged to take risks and explore new ideas. Overall, the article argues that incorporating open-ended problems into mathematics education is a necessary step towards developing students’ critical thinking skills and preparing them for success in the real world. Full article